Dec 7, 2020
Sandra Usleman is the Senior Vice President and Chief Sales Officer at USI, a national insurance brokerage and consulting firm. She collaborates with more than 120 practice leaders, regional CEOs, and over 2000 professional sales consultants to drive prospect identification, research and assignment, pipeline growth, and more.
With over 20 years of experience at USI, Sandra has developed and launched a number of successful programs for the company, including the annual USI PEAK Incentive program. Sandra continues to operate at the intersection of the client experience and the employee experience, a phenomenon that has become increasingly important to business leaders in 2020 and beyond.
In times of innovation and crisis, the best idea always wins. Whether it is a creative approach to training new sales agents, or a fresh messaging process to maintain client engagement, the best idea stands the test of time. However, as Sandra Usleman, the Senior Vice President and Chief Sales Officer at USI, understands, the best ideas typically come with a certain degree of risk.
Luckily, USI was well equipped to handle risk management in 2020. Under the leadership of CEO Mike Sicard, Sandra’s team maintained their focus on finding the best idea—and they succeeded. Now, USI continues to pave the way with an interactive workplace and leading customer relationships.
In this episode of Level Up, host Nick Araco sits down with Sandra Usleman, the Senior Vice President and Chief Sales Officer at USI. They discuss company culture, risk management, and how USI has successfully pivoted in 2020. Sandra delves into how USI fosters innovation and risk management while building better relationships between teams and clients. She also shares her daily work-from-home routine for productivity and her thoughts on USI’s plans for the Roaring ‘20s. Stay tuned!